All FAQs

Everything you want to know about DG Foundation & Drainage’s services — grouped by topic so you can find answers fast. If you'd prefer, request a free inspection and one of our specialists will help.

Waterproofing & Drainage

What is a Dehumidification System, and Why is it Important?

A dehumidification system works to lower the moisture levels in your home, particularly in basements and crawl spaces. By preventing mold, mildew, and musty odors, it not only protects your home’s structure but also enhances the air quality inside. At DG, we make sure your home stays dry and healthy with our expert installations.

How Does a Dehumidification System Help Protect My Home?

Excess moisture can lead to mold, wood rot, and even costly structural damage. Installing a dehumidifier is a simple, effective way to keep your home safe and your environment healthier. At DG, we ensure your home is protected from humidity, providing long-term peace of mind.

Where is a Dehumidification System Typically Installed?

Dehumidifiers are usually installed in basements, crawl spaces, or other moisture-prone areas. These spaces are often overlooked but can cause major issues if left untreated. DG specializes in placing dehumidifiers exactly where they’re needed, ensuring complete moisture control throughout your home.

How Long Does it Take to Install a Dehumidification System?

Our professional team can typically complete your dehumidifier installation in just a few hours, depending on the complexity of the space. We prioritize efficiency and quality, ensuring your home is moisture-free as soon as possible.

Can a Dehumidification System Save on Energy Costs?

Absolutely! By reducing excess moisture in your home, a dehumidifier allows your HVAC system to operate more efficiently. This can lower your energy bills, saving you money in the long run. At DG, we help you not only protect your home but also save on monthly energy costs.

What is an Exterior Water Drainage System?

An exterior water drainage system is designed to move water away from your foundation. We use things like French drains, surface drains, and sometimes even adjust the grading around your home to stop water from building up and causing damage. DG can help set up the right system to keep your basement dry and your foundation safe.

How Can an Exterior Drainage System Protect My Home?

By directing water away from your foundation, an exterior drainage system helps prevent basement leaks, soil erosion, and cracks in your foundation. This keeps your home dry and stable, so you don’t have to worry about water causing problems down the line. DG can make sure your home is well protected.

What Types of Exterior Drainage Solutions are Available?

There are a few options depending on your needs, like French drains, surface drains, downspout extensions, and even adjusting the slope of your yard. All of these help control water flow around your property and keep it away from your foundation. DG can help you choose the best option based on your home and situation.

Encapsulation & Insulation

What is a Full Encapsulation and Insulation System?

A full encapsulation and insulation system is all about sealing off your crawl spaces or basement to keep moisture out, stop pests from getting in, and maintain a steady temperature. It helps protect your home from mold and other issues caused by humidity. At DG, we’ll make sure everything is sealed up tight, so you can relax knowing your home is safe and dry.

How Does Encapsulation Improve My Home’s Energy Efficiency?

Encapsulation helps by stopping air leaks and keeping the temperature in check. This means your HVAC system doesn’t have to work as hard, which can lead to lower energy bills. It’s a simple way to keep your home more comfortable while saving you money. DG can get you set up with an efficient system that works for you!

What Materials are Used in Encapsulation and Insulation?

We use tough vapor barriers, foam insulation, and sealing products to create a strong moisture-resistant layer that keeps your space dry and energy-efficient. It’s all about making your home more comfortable and protecting it from damage. At DG, we use only the best materials to ensure long-term results.

Is Encapsulation Suitable for Older Homes?

Absolutely! Whether your home is brand new or a little older, encapsulation can make a huge difference, especially if you have issues with humidity or moisture in your basement or crawl space. DG specializes in installing these systems in all types of homes, helping them stay dry and healthy for years to come.

How Long Does a Full Encapsulation System Last?

Once we install your encapsulation system, it’s built to last. With proper installation, it can easily last over 20 years with very little maintenance. DG makes sure everything is done right, so you can enjoy peace of mind for the long haul.

Joist Stabilization & Reinforcement

What is Joist Stabilization and Why is it Necessary?

Joist stabilization is all about fixing or reinforcing the floor joists in your home. If your joists are sagging, warping, or just not providing the support they should, it can lead to uneven floors or even bigger structural problems down the road. DG can help stabilize those joists so your floors stay level and your home stays safe..

How Can I Tell if My Joists Need Reinforcement?

If you notice things like uneven floors, creaking sounds when you walk, cracks in the walls, or gaps near where your walls meet the floor, your joists could be the problem. It’s always a good idea to get it checked out, and DG is ready to help you with a thorough inspection and quick fix if needed.

What Does Joist Reinforcement Involve?

Reinforcing joists might include adding extra support beams, attaching new joists (called “sistering”), or even using steel brackets to make everything stronger. The goal is to give your floors the support they need, so everything stays solid. DG makes sure the job is done right the first time, giving you long-lasting results.

How Long Does Joist Stabilization Take?

Most of the time, joist stabilization can be done in a day, depending on how much work is needed. We know you don’t want a long, disruptive process, so we keep things efficient and get your home back to normal as quickly as possible.

Will Joist Stabilization Affect My Home’s Value?

Definitely! Fixing and reinforcing your joists not only improves the safety and stability of your home, but it can also make your house more attractive to potential buyers. A solid, well-maintained home is always a good investment, and DG can help make sure your property stays in top shape.

Carbon Fiber Foundation Repair

What is Carbon Fiber Foundation Repair?

Carbon fiber foundation repair uses high-strength carbon fiber straps to reinforce your basement walls. These straps help prevent cracks and stop walls from bowing, giving your foundation lasting stability. At DG, we make sure the job’s done right, so your home stays secure for years to come.

How Does Carbon Fiber Installation Work?

We bond carbon fiber straps to your foundation walls using a strong epoxy. This creates a solid reinforcement that holds your walls in place and stops them from shifting. DG’s team takes care of everything, ensuring your foundation stays stable and protected from future movement.

Why Choose Carbon Fiber for Foundation Repair?

Carbon fiber is a great choice because it’s non-invasive, cost-effective, and super durable. It strengthens your walls without tearing up your home or doing major construction. If you’re looking for a convenient and reliable solution, DG is here to make it happen.

Is Carbon Fiber Installation Permanent?

Yes, once professionally installed, carbon fiber reinforcement is built to last. It’s designed to give your foundation decades of stability, so you won’t have to worry about it again. DG makes sure every installation is done to last, giving you peace of mind for the long term.

Can Carbon Fiber Fix Bowing and Cracks in Basement Walls?

Absolutely! Carbon fiber is perfect for fixing bowing walls and stopping cracks from getting worse. It helps stabilize your walls, so you don’t have to worry about further damage. DG is here to help make sure your foundation stays strong and secure.

Steel Reinforcement

How Can Steel Reinforcement Help My Foundation?

Steel reinforcement strengthens your foundation by using steel beams or plates to stabilize the walls. This stops issues like cracks, bowing, and other structural weaknesses from getting worse. DG can help make sure your foundation stays strong and secure for the long haul.

Is Steel Reinforcement Suitable for Severe Foundation Issues?

Steel reinforcement is perfect for homes with serious foundation problems. If your walls have shifted or bowed a lot, steel reinforcement provides the solid support they need to stay in place. DG specializes in tackling the tough foundation issues to restore your home’s stability.

Will Steel Reinforcement Affect the Appearance of My Basement?

Steel beams are installed directly on the walls, so they will be visible. While they’re not hidden, they provide essential strength. And don't worry—DG can recommend options to minimize their visual impact, keeping your basement functional and looking good.

How Long Does Steel Reinforcement Take to Install?

Most steel reinforcement installations can be done in just one or two days, depending on the size of the job. DG moves quickly, so we can get your foundation back on track without a lengthy disruption to your home.

Can Steel Reinforcement Increase My Home’s Value?

Strengthening your foundation with steel not only makes your home more stable but can also increase its value. Potential buyers will appreciate that you’ve addressed major structural issues. At DG, we can help make your home stronger and more attractive for the future.

Basement Waterproofing Systems

What is included in a basement waterproofing system?

A basement waterproofing system typically includes things like sump pumps, drainage systems, vapor barriers, and special sealants for your walls and floors. These elements work together to keep water out, control moisture, and protect your basement from damage. DG can help design and install the right system to keep your basement dry year-round.

How do basement waterproofing systems work?

Waterproofing systems are designed to either block water before it hits your foundation (with exterior systems) or manage water that has already entered (with interior drains and sump pumps). Either way, the goal is to keep your basement dry and safe from water damage. DG will make sure your system works seamlessly to protect your home.

Do I need a waterproofing system if my basement doesn’t flood?

Yes! Even if you haven't had flooding, a waterproofing system is a smart move to prevent future water problems. It keeps moisture from building up, prevents mold, and stops structural damage. Seasonal changes or just the natural moisture buildup over time can cause issues. DG can help you avoid problems before they start, keeping your basement safe and dry.

How long does it take to install a waterproofing system?

Most of the time, we can get your waterproofing system installed in 1-3 days, depending on the size of your basement and the system you choose. DG works efficiently so you can get back to enjoying your space without worrying about water damage.

Why should I hire professionals for basement waterproofing?

Hiring professionals ensures the job is done right the first time. At DG, we have the right tools, the right materials, and the experience to make sure your waterproofing system lasts. DIY solutions often miss the mark, leading to future issues or costly repairs. Let us handle it for you, so you don’t have to worry.

Sump Pump Systems

What is a sump pump system, and why do I need one?

A sump pump system helps keep your basement or crawlspace dry by removing water that could lead to flooding or water damage. It’s especially important if you live in an area with high water levels or frequent rain.

How does a sump pump system work?

The sump pump collects water in a basin, then pumps it out to a drainage area that’s away from your home. This keeps water from collecting in your basement, preventing issues like mold, moisture damage, and even structural problems.

How long does sump pump installation take?

Most installations are completed in 1-2 days, depending on your basement or crawlspace’s condition and the complexity of your setup.

What type of sump pump is best for my home?

There are two main types: pedestal and submersible. Submersible pumps are quieter and more powerful, while pedestal pumps are easier to service. We’ll assess your home’s needs and recommend the best option for your space.

Do sump pump systems require maintenance?

Yes, regular maintenance is key to keeping your sump pump running smoothly. We recommend checking the pump, testing the float switch, and cleaning the sump basin once a year—or whenever needed—to make sure everything is working properly. DG can help with routine checks to make sure your system stays in top shape.

Mold Remediation Services

What are the signs that I need mold remediation?

If you notice a musty smell, visible mold growth, or signs of water damage, those are big red flags. You might also experience allergy-like symptoms such as sneezing, coughing, or eye irritation. If any of these sound familiar, it’s a good idea to have a professional mold inspection. DG can help you figure out what’s going on and offer solutions to get your home back to normal.

How does mold remediation work?

Mold remediation involves finding the source of the problem, containing the affected area, and carefully removing the mold. We also take steps to fix any moisture issues so the mold doesn’t come back. Our team uses top-of-the-line equipment to make sure everything is cleaned up safely and thoroughly. DG makes sure your home is mold-free and stays that way.

Can I stay in my home during mold remediation?

In most cases, you can stay in your home while we work, especially if we can contain the affected area. However, if the mold problem is extensive, it may be best for your safety to stay somewhere else temporarily. DG will keep you informed throughout the process and make sure you’re comfortable.

How much does mold remediation cost?

The cost depends on how severe the mold issue is, how big the affected area is, and what kind of treatment is needed. The best way to get an accurate estimate is to schedule a free inspection with us. We’ll provide a detailed, personalized quote based on your home’s needs.

How can I prevent mold from coming back after remediation?

Mold loves moisture, so controlling humidity and fixing leaks are key. Make sure you have good ventilation, use dehumidifiers in damp areas, and repair any plumbing issues. DG also offers annual inspections to keep things in check, so you don’t have to worry about mold creeping back in.

Exterior Water Drainage System

What is an exterior water drainage system?

An exterior water drainage system is designed to redirect rainwater and groundwater away from your home’s foundation. It includes solutions like French drains, surface drains, downspout extensions, and grading to prevent water buildup and foundation damage.

Why is exterior drainage important for my foundation?

Poor drainage can lead to foundation cracks, basement leaks, mold, and structural issues. An effective exterior drainage system protects your home by keeping water from pooling around the foundation, reducing hydrostatic pressure and moisture intrusion.

What are the signs I need an exterior drainage system?

Common signs include standing water near your foundation, wet or musty basements, water stains on walls, soil erosion, and foundation cracks. If you notice any of these, it may be time to install or upgrade your exterior drainage system.

What types of exterior drainage systems do you install?

At DG Foundation & Drainage, we install custom solutions like French drains, catch basins, surface drains, dry wells, and grading adjustments. We tailor every system to your property’s specific drainage needs to ensure long-lasting protection.

How much does an exterior drainage system cost?

Costs vary based on the size of the property, drainage issues, and the system required. While every project is different, investing in proper drainage now can prevent thousands in future foundation and water damage repairs.

Helical Piers

What are helical piers and how do they work?

Helical piers are steel foundation supports that are screwed deep into stable soil to lift and stabilize settling or shifting foundations. They're ideal for homes with poor soil conditions or structural movement, offering a strong, long-term solution.

When should I consider installing helical piers?

You should consider helical piers if you're seeing signs of foundation issues—like cracks in walls, uneven floors, or doors and windows that stick. They're commonly used for settling foundations, additions, porches, or structures built on weak soil.

How long do helical piers last?

Helical piers are built to last a lifetime. Made from galvanized or coated steel, they resist corrosion and maintain their load-bearing capacity for decades, making them a permanent solution for foundation stabilization.

Are helical piers better than concrete piers?

In many cases, yes. Helical piers can be installed faster, with less disruption, and reach deeper, more stable soil layers. They’re especially effective in poor or variable soil conditions where concrete footings may fail over time.

How much do helical piers cost?

The cost of helical piers depends on the number needed, soil conditions, and depth required. While they may have a higher upfront cost than other options, their durability and effectiveness often make them the most cost-efficient long-term solution.

Annual Maintenance Services

What is included in your annual maintenance service?

Our annual maintenance service includes a thorough inspection of your foundation, crawl space, drainage systems, and concrete surfaces. We’ll check everything—like your dehumidification system, sump pumps, floor joists, and even look for potential mold. Basically, we ensure your home stays safe, dry, and structurally sound all year round. DG will take care of all the details!

Why is annual maintenance important for my home?

Regular maintenance helps catch small issues before they turn into big, expensive problems. By staying on top of things like moisture, cracks, and pests, we help extend the life of your foundation and keep your home in great shape. It also protects your property value, so you won’t have to deal with major repairs down the road. DG makes sure your home stays in top condition year after year.

How does annual maintenance prevent costly repairs?

By catching issues early—like leaks, cracks, and drainage problems—annual maintenance helps avoid bigger, more expensive repairs later on. It can prevent structural damage, mold growth, and other costly problems that can pop up if left unchecked. DG’s team is here to spot the small stuff before it becomes a headache.

Can I combine services during my annual maintenance?

Absolutely! Our annual maintenance plan is flexible, so you can combine services like crawl space encapsulation, waterproofing, drainage checks, and floor leveling all in one visit. This not only saves you time but also gives your home a complete checkup, making sure everything is in great shape. DG is all about taking care of it all at once.

How do I sign up for your annual maintenance program?

It’s super easy to get started! Just reach out to us through our website or give us a call to schedule your first inspection. We’ll tailor an annual maintenance plan specifically for your home’s needs, ensuring it stays dry, safe, and in good shape year after year. DG’s team is ready to help you every step of the way!

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